Paying for Your Care

Even when you are healthy, financial issues can be stressful.  Paying for health care can be complicated. We want to make it as simple as possible for you to manage the costs of services, understand the billing process, navigate the payment system, and prepare you in advance for your visit.

Billing & Insurance

Medical costs are often unanticipated and not all costs are covered by insurance.  Because of this, we offer payment plans, and, in certain circumstances, financial assistance programs that can make your payments more manageable. Please read on to learn more about the insurance plans that Alice Hyde Medical Center participates in, as well as important information about Out-Of-Network Bills.

Should you have any questions regarding insurance or billing, call our Patient Financial Services Department at 518-481-2241.

Insurance Plans

Alice Hyde Medical Center is a participating provider in many health plan networks. You can find a list of the plans in which we participate below.   

  • Aetna
  • Beech Street Corporation
  • Blue Shield of Northeastern New York
  • Capital District Physician Health Plan
  • Coventry
  • Emblem Health - GHI Family Health
  • Empire Blue Cross
  • Empire State Plan
  • Excellus Blue Cross
  • Fidelis Care
  • GEHA - The Affordable Network
  • Hospice of Franklin County
  • Humana
  • Lifetime Benefit Solutions, formerly known as RMSCO, Inc.
  • Medicare
  • Medicaid - New York
  • MultiPlan
  • MVP
  • POMCO
  • Private HealthCare Systems (PHCS)
  • St. Regis Mohawk Tribe Health Services
  • Today's Options
  • TriCare (HealthNet Federal Services)
  • United Healthcare
  • US Family Health Plan (Martin's Point)
  • VA
  • Value Options

Out-Of-Network Billing

Alice Hyde Medical Center wants to help you understand your bill and if your provider is in or out-of-network. As you saw above, Alice Hyde Medical Center participates in many health plans. Some health plans use smaller networks for certain products they offer so it is important to check whether we participate in the specific plan you are covered by. 

It is also important for you to know that the physician services you receive in the hospital are not included in the hospital’s charges. Physicians who provide services at the hospital may be independent voluntary physicians or they may be employed by the hospital. Physicians bill for their services separately and may or may not participate in the same health plans as the hospital. You should check with the physician arranging your hospital services to determine which plans that physician participates in. Plan participation information for physicians employed by Alice Hyde Medical Center is the same as listed above.

You should also check with the physician arranging for your hospital services to determine whether the services of any other physicians will be required for your care.  Your physician can provide you with the name, practice name, mailing address and telephone number of any physciains whose services may be needed.  Your physician will also be able to tell you whether the services of any physciains employed or contracted by Alice Hyde are likely to be needed.  Contact information for these physicians can be found on the "Find A Doctor" page.

Alice Hyde Medical Center contracts with a number of physician groups, such as anesthesiologists, radiologists and pathologists, to provide services at the hospital.  You should contact these groups directly to find out which health plans they participate in, including:

Adirondack Anesthesia Services
PO Box 2005
East Syracuse, NY 13057
(800) 289-3390

Apogee Physicians
PO Box 708728
Sandy, UT 84070
(800) 869-20395

Cold River Associates Pathology
PO Box 2828
Plattsburgh, NY 12901
(518) 561-6323

Emergency Department Physicians
Medical Services of Suffolk Count/Probill
PO Box 742405
Atlanta, GA 30374-2408
(800) 998-7578

North Country Precision Imaging Radiology
PO Box 6120
Waterown, NY 13601
(800) 924-2620

Hospitals are required by law to make available information about their standard charges for the items and services they provide.  This information is available by contacting Alice Hyde Medical Center's Patient Financial Services Department at 518-481-2241. 
 
If you do not have health insurance, you may be eligible for financial assistance in paying your hospital bills.  Information about financial assistance is available online or you may contact our Patient Financial Services Department at 518-481-2241.